Refund Policy

We want Heartuned to be genuinely useful. If something isn't right, contact us at support@heartuned.org — we'll do our best to make it right.

Approved refunds are returned to the original payment method and usually appear within 5–10 business days, depending on your bank. Charges appear on your statement as HEARTUNED, billed by Aya Caps LLC.

If a charge looks wrong, please email support@heartuned.org before opening a dispute with your bank. We answer every message and can almost always resolve it faster directly — a bank dispute can take weeks and locks the payment while it runs.

If you do open a dispute, we will respond to your bank with the order record, and we will still honour any refund you are entitled to under this policy.

If your plan includes a free trial, you won't be charged if you cancel before the trial ends. You can cancel anytime from your account.

If you're not satisfied, contact us within 14 days of a membership charge and we'll refund that charge. After cancellation, your access continues until the end of the period you've paid for; we don't pro-rate partial periods beyond the 14-day window.

One-time products may be refunded within 30 days of purchase. A refund reverses any associated affiliate commission and revokes access to that product.

Email support@heartuned.org from the address on your account and tell us what you bought. Approved refunds are issued to your original payment method and typically appear within 5–10 business days, depending on your provider.